Hi everyone! I am currently studying the topic of AI in the field of customer service and looking for sites where I can read about it. Preferably with examples of implementation in different companies and explanations of which technologies give the best results. If you have recommendations, write!
When I started working in customer support, I was often frustrated by the need to manually track and analyze each call. It took too much time and often led to errors. I started looking for ways to automate this process, and then I came across an article about how automation can help in call monitoring. The article describes how the introduction of modern technologies helps to improve request processing and increase work efficiency. This opened up new horizons for me, and now I actively use these methods. If you want to learn more about how automation can improve processes in your company, I recommend reading the article at https://www.cflowapps.com/automation-in-the-future-of-call-monitoring/. This was a real breakthrough in my work!
Hi! Automation is a topic that is becoming increasingly relevant in the business world. This is especially noticeable in customer support, where every second counts. With the help of automated solutions, you can significantly increase the efficiency of work and improve customer interactions.
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